External Training

We are able to offer other organisations the benefit of our extensive knowledge and experience through our training delivery service.

This includes:

• Disability Equality Training
  

• Disability Discrimination Act
  

• Advisor training

This training consists of the following 15 modules:

• Telephone Skills

• Interviewing Skills

• Benefits System Overview

• Calculating Income Support

• Calculating Pension Credit

• Calculating Tax Credits

• Introduction to Disability Living Allowance

• Claiming Disability Living Allowance

• Attendance Allowance

• Introduction to Sickness Benefits

• Claiming Incapacity Benefit

• Introduction to Community Care

• Disability Discrimination Act

• Introduction to Equal Opportunities

• Mental Health Awareness

This training can be delivered as a whole or a selection of one or more of the individual modules can be arranged.

If you wish to discuss this or any other disability related training for your organisation then please call Sharon Brown on 01226 240273